Chapter II
How VHCG Engages
Fixed scope. No handoffs. No retained dependency.
Every engagement begins with a complimentary scoping consultation. The firm reviews the client's regulatory obligations, technical environment, and acquisition or assessment timeline, and returns a fixed-scope proposal with defined deliverables, milestones, and pricing.
Engagements are delivered remotely by default with on-site work where the engagement requires it. Deliverables are produced as living documents that the client's internal team can maintain after handoff, not static PDFs that calcify the moment they ship. The firm stays engaged through the first independent assessment and adjusts the work product based on assessor feedback at no additional cost.
At closeout, the client owns every artifact, every policy, every workflow. The firm retains no intellectual property and pursues no continuous billing.